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Whatever happened to the Birmingham City Council website?

FAILcamp seems to have sparked an investigation. A few years ago Birmingham City Council announced they were to have a spangly new website but very little has been heard since. Paul Dale posted a report on the Birmingham Post site today indicating it’s another Capita-related snafu but, in the spirit of FAILcamp we want to know how this happened. What made the FAIL here? Can lessons be learned?

Josh Hart has started an investigation with new startup Help Me Investigate (and it’s worth noting that while he started it HMI is all about collective investigation and not axe-grinding) while Mike Cummins has submitted an FOI request.

If you’d like to help unravel this mystery join the HMI investigation or drop Josh a note on Twitter.

And then we’ll collectively present our findings at FAILcamp.

5 Comments

  1. Simon Whitehouse says:

    FIAL!!

    It’s Mike Cummins. Mike has no truck with the g$.

    1. Pete Ashton says:

      Doh! I kept telling myself to check that before publishing. Always the way…

  2. It might be worth pointing out that in order to join the investigation they’ll need you to invite them – they currently can’t do so via the site. We’re hoping to allow them to request an invite to a specific investigation from a specific user at some point soon.

  3. [...] suggests October 17 as the date. Update 2. There’s a now a Failcamp blog, which is already sparking an investigation into a possible failure … a council website. Tags: [...]

  4. David Wilcox says:

    Is a rather powerful model emerging here? Nominate failures for FailCamp, maybe a bit of voting, invites, and if no response Help Me Investigate the top ones and we’ll report back. The new scurrilous :-)

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